1. RESPONSIBLE FOR THE TREATMENT OF DATA

Company Name: Sunterra Real Estate Spain S.L. (hereinafter, the "Company" or the "Responsible"). CIF: B54645122 Address: Av. Dr. Jiménez Díaz, 11, 03005 Alicante, Spain. Telephone: +34 965 501 111. Email for communications regarding data protection: info@sunterraspain.com

1.1. Applicable regulations

Our Privacy Policy has been designed in accordance with the General Data Protection Regulation of the EU 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / EC (General Data Protection Regulation) is repealed, and in what does not contradict the aforementioned Regulation, by the provisions of the legislative framework Spanish regarding the Protection of Personal Data.

By providing us with your data, you declare that you have read and are aware of this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The Company may modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Agency for Data Protection. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that, where appropriate, are collected for certain products or services, if such access involves any specialty in the protection of personal data.

1.2. Data Protection Delegate

The company does not have a Data Protection Delegate.

2. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The treatment that we carry out of your personal data responds to the following purposes:

- Provide you with information related to the products and services offered by our company and which are detailed on this website and that could lead to your professional referral in the field of Real Estate Services

- Carry out the contracting of our services by accepting the corresponding budget / order and / or signing a commercial contract.

- Send you news and updates about our entity by email and / or post, as well as updates to our catalog of products and services.

-Manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of the Website.

-To administer requests for information, suggestions and complaints from interested persons for their management and resolution.

-Keep you informed, either by electronic means or mobile devices of any information that may be of interest to you;

-Manage the sending of the Newsletter to users who subscribe to it.

2.1. Period of conservation of your data

Personal data will be kept only for the period of time that is reasonably necessary, taking into account the needs to respond to questions that arise or solve problems, make improvements, activate their services and meet the requirements required by applicable legislation. This means that you can keep personal data for a reasonable period of time even after the interested party has stopped using the WEBSITE.

In the case of subscriptions, we will keep your personal data from the moment you give us your consent until you revoke it or request the limitation of treatment. In such cases, we will keep your data blocked for the legally required periods.

3. LEGITIMISATION AND DATA COLLECTED

The legitimacy for the treatment of your data is the express consent granted by means of a positive and affirmative act (fill in the corresponding form and check the acceptance box of this policy) at the time of providing us with your personal data.

3.1. Consent to process your data

The legal basis for the treatment of personal data of Users and / or Clients resides in letters a), b) and c) of number 1 of article 6 of Regulation (EU) 2016/679, of April 27.

-The User and / or Client has given their express consent for the purposes described that require the processing of User and / or Client data, as well as, within the framework of a contractual or pre-contractual relationship for the attention of their request for information and / or execution of the provision of the service.

-The User and / or Client has given express consent by means of a positive and affirmative act (fill in the corresponding form and check the acceptance box of this policy) at the time of providing us with their personal data.

3.2. Data categories

The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, Email, as well as the IP address from where you access the data collection form.

4. SECURITY MEASURES

Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organisational measures have been adopted to guarantee the security of personal data and avoid its alteration, loss, treatment or unauthorised access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, according to Art. 32 of the RGPD EU 679/2016.

5. TRANSFER OF DATA

No data transfers or international transfers of your data are foreseen, except for those authorised by tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires it.

6. USER RIGHTS

Any interested party has the right to obtain confirmation as to whether or not we are treating personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims. For reasons related to their particular situation, the interested parties may object to the processing of their data. The person responsible for the file will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its treatment, the right to oppose the treatment, the right to the portability of the data and likewise, to revoke the consent granted.

6.1. How to exercise my rights?

To exercise your rights, you must contact the person in charge, requesting the corresponding form to exercise the chosen right. Optionally, you can go to the competent Control Authority to obtain additional information about your rights. The contact details for the exercise of your rights are the telephone number +34 965 501 111 and the email: info@sunterraspain.com. Remember to attach a copy of a document that allows us to identify you.

7. CONSENT TO SEND ELECTRONIC COMMUNICATIONS

Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, completing the data collection form and ticking the corresponding box "I accept the sending of electronic communications ”, you are granting express consent to send information about the Company to your email address, telephone, fax or other electronic means.